This article provides step-by-step instructions for exporting goods from your factory to our bonded warehouse in Vietnam.
Whether you're coordinating a shipment for the first time or need a quick refresher, this guide outlines the key documentation, customs procedures, and handling requirements to ensure a smooth and compliant export process.
Address and contact person
Address: Lô 60, đường số 2, KCN Tân Tạo, Phường Tân Tạo, Thành Phố Hồ Chí Minh
Contact info:
Name: Ms. Giao (WH Manager)/ Khue (Portless)
Phone number: +84 933198183/ +84 909778587
Mandatory documents
You’ll need to sign two documents before we can proceed:
1. Bonded Warehouse Contract
This is a standard contract between you and the company that holds the Bonded Warehouse certificate. It’s a required document for storing goods in the bonded warehouse.
2. Letter of Authorization
This document allows our Warehouse Team to handle customs clearance for your outbound shipments. Since there will be daily orders leaving the bonded warehouse, customs requires that the proper procedures be followed. By signing this letter, you authorize our Warehouse Team to manage all outbound documentation on your behalf.
Please note that these documents are strictly between you and Portless. Factories do not need to acknowledge or act on them.
Package requirements
Every item/product should be individually barcoded by your factory.
Each carton should contain only 1 SKU
Please label each carton with the SKU(s) that it contains. If you are shipping over 50 cartons, please ship on a skid.
All goods entering the bonded warehouse must have complete labeling on each package, in full compliance with Decree No. 43/2017/NĐ-CP dated April 14, 2017.
Goods loaded on pallets must not exceed a maximum height of 1.6 meters and a weight of 800kg.
Inbounding Instruction
STEP 1: The supplier/ factory files an export customs declaration to the bonded warehouse
1. Commercial Invoice: Information regarding the shipment to the bonded warehouse must be presented as per the sample form
GOODS OWNER C/O TAN TAO BONDED WAREHOUSE
Address: Lô 60, đường số 2, KCN Tân Tạo, Phường Tân Tạo, Thành Phố Hồ Chí Minh.
Sample link
Note: The factory can use its own template, as long as it inputs the correct information about the Bonded WH.
2. Packing list: Same as commercial invoice, information regarding the shipment to the bonded warehouse must be presented as per the sample form
GOODS OWNER C/O TAN TAO BONDED WAREHOUSE
Address: Lô 60, đường số 2, KCN Tân Tạo, Phường Tân Tạo, Thành Phố Hồ Chí Minh.
Sample link
Note: The factory can use its own template, as long as it inputs the correct information about the Bonded WH.
3. Customs declaration form: Mandatory information in the form:
Name of bonded warehouse: TAN TAO BONDED WAREHOUSE
Code of bonded warehouse: 02XEW02
Code of cargo staging: VNNCO
Sample link
4. List of Inbound goods, details per shipment: Template
STEP 2: Prepare 3 original set of document as per below
Origin document including:
Commercial Invoice
Packing list
Customs declaration form
STEP 3: Good to transfer and inbound to the Bonded Warehouse
Receive the inbound code and confirmation from Portless (Khue) via email.
Print out the Inbound code and stick it on one or more cartons.
Upon arrival with a full set of signed and stamped documents, goods can be processed to inbound to the Bonded Warehouse.
Troubleshooting product issue
If the inbound quantity, SKU label, or product/packaging is incorrect or damaged, we'll contact the factory or provide feedback via email. Videos/pictures may be provided. Wait for instructions on resolution.