To keep inventory accurate and fulfillment smooth, follow a clear process when adding new products. This guide covers the key steps, like preparing product details and syncing data properly.
Things to keep in mind
Double-check product titles, SKUs, weights, and dimensions before exporting.
Provide ample lead time (3 days minimum) to process product data.
Ensure the product SKUs in your Shopify store match the labels on your inventory shipments.
Use the correct CSV format to avoid import errors.
Process flow
Exporting Product Information from Shopify
Go to your Shopify store's Products tab.
Select the products you'd like Portless to fulfill.
Click the Export button.
In the pop-up window, tick the radio button for Selected: [number of products].
Choose Export as CSV for Excel, Numbers, or other spreadsheet programs.
Click Export Products.
Video demo
You can access this demo link to see the steps in action.
Reaching out to Portless
You can send the exported CSV file through:
Send an email to [email protected].
Submit a ticket via the Portless Help Center.
Chat with us by clicking on the bottom right chat bubble on the Merchant Admin Portal.
Our Technical Support Team will import the product data into our system and coordinate with the Fulfillment Center.
To avoid any shipping delays, submit your product file at least 3 business days before sending inventory to the Portless warehouse.